Covid 19


If you feel you require to see a GP urgently, please phone us and a GP will call you back to discuss how best to manage your situation.

If you are requested to attend the surgery, please be patient on arrival, stand 2 metres (6 feet) from the front desk and maintain the same distance from any other patients or staff.



  • Please phone the surgery in the morning at 8am if you feel you require an urgent appointment. You will be contacted by a GP via telephone who will discuss how best to manage your situation. This may involve advice over the phone, or you may be invited up to the surgery to a timed slot to see a doctor.
  • If you are asked to attend the surgery, please follow the instructions given by the GP. Some patients will be asked to come in via a new entrance towards the rear of the car park.
  • Routine nursing appointments and phlebotomy will operate as normal, but patients should not attend if feeling unwell or have any cough or flu like symptoms.
  • Housebound patients may still request home visits for urgent care in the usual manner. 
  • On arriving at the surgery you should proceed to the reception desk, where staff will ask screening questions about COVID -19.



  • We would encourage you to use the online repeat medication ordering service leaving plenty of time for routine prescriptions.  If you are not registered for the online ordering system you can still request in the normal manner but please do not attend the surgery if you are suffering with cold and flu like symptoms.  Please ask a relative to attend on your behalf.
  • There is now a 5 working day turn around for repeat prescriptions. Please let us know your preferred pharmacy by writing it on your repeat slip and your prescription will be sent to that pharmacy for collection.   
  • If the medication you require is not on your repeat prescription list, it may still be possible to issue a prescription if it has recently been issued.  If we can't issue a prescription, we'll tell you, either by phone or (preferably) SMS.  Please ensure we have your correct mobile number.

Coronavirus treatments

Coronavirus (COVID-19): Treatments

  • There are additional treatment options for selected groups of people with coronavirus who are thought to be at greater risk. 

    These additional coronavirus treatments will be available to the following groups of people this winter:

    • Groups of people thought to be at high risk and with a clinical condition that's been prioritised for treatment
    • Those taking part in a national study called PANORAMIC

    Direct access to coronavirus treatments for patient groups considered at high risk from coronavirus and with a clinical condition prioritised for treatment

    Adults and children (aged 12 or over) who have all 3 of the following are eligible to be assessed for treatment:

    • A positive PCR test for coronavirus in the last 5 days
    • Symptoms of coronavirus that started in the last 5 days
    • Are a member of one of the patient groups considered at high risk from coronavirus with a clinical condition prioritised for treatment (full list below)
    Down's syndrome
    Sickle cell disease
    Patients with a solid cancer
    Patients with a haematologic malignancy (cancer of the blood)
    Patients with a renal (kidney) disease
    Patients with liver disease
    Patients with immune-mediated inflammatory disorders (IMID)
    Primary immune deficiencies
    Solid organ transplant recipients
    Rare neurological conditions


    Accessing Treatment

    If you meet the eligibility criteria call 0300 790 6769 .

    These numbers should not be used if you're seeking urgent medical advice or have a general health query.

     PANORAMIC National Research Study

    Coronavirus oral antiviral treatments will be evaluated through a new UK-wide study called PANORAMIC, run by the University of Oxford.

    This is open to people living anywhere in the UK who have all 3 of the following:

    • A positive PCR test result for coronavirus
    • Feel unwell with symptoms of coronavirus that started in the last 5 days
    • Are aged 50 or over or aged 18 to 49 years old with an underlying medical condition (check the PANORAMIC trial website for further details) that can increase the chance of having severe coronavirus symptoms

    You can sign up yourself on the study website.

Fit Notes and Self Isolation

The practice is not able to issue Fit Notes for Self Isolation, click here to obtain a Self Isolation Fit Note.